Nearly all rfid proximity key fob tokens operate on 125khz and nfc is. Supra ekey for microsoft phone microsoft community. Choose this over the supra remote simply because its conveniently built into your. I have had a few issues with the ekey app on my phone not updating and when i got a new phone i had to get a new fob.
It is not a matter of suprage security choosing not to support the broadcomwidcom bt stack. Then apple came out with the new iphone 5 and because the supra ekey fob needed to plugin to the iphone, users of the ekey system were warned to not purchase an iphone 5 by supra and many local mlss as well. To use the ekey fob, begin the operation on your smartphone. The information is delivered to supras secure database and can be obtained using supraweb.
I am a realtor and need to download an app for our supra ekey. Help with assigning lockboxes, managing showings and more. Current ekey application downloaded and installed to a mobile device android os apple ios minimum. The only way to get or upgrade to a supra lockbox ekey or xpresskey is for the keyholder to visit any armls support center in person. For more fob pairing information, view the ekey fob instructions packaged with the fob, or follow the manufacturers pairing instructions for the apple device. If i upgrade to the ekey, what lockboxes will i be able to open. Install the traccess ekey app on your phone to open traccess locks. Pressing the power button 5 times within 10 seconds. With the supra ekey, i simply add the ekey app on my iphone there are also android and blackberry solutions and put an adapter on my key ring, and. Fortunately wifi on the old phone still worked and i could get updates and show houses until i got the new fob. This happened on a weekend and could have been a big problem because i could not get the new fob until monday. On some phones, the first time a keybox is accessed the pairing alert pops up to accept. Download supra ekey and enjoy it on your iphone, ipad, and ipod touch. The green light will flash quickly and the ekey fob will turn off when successfully reset.
Supra has provided innovative technology to help real estate professionals connect people and homes since 1955. Below you will find very useful tips that may help you should you experience trouble accessing a lockbox key container during a showing. Bluetooth is a registered trademark of bluetooth sig. Download traccess ekey and enjoy it on your iphone, ipad, and ipod touch. Ive been carrying around my new iphone 5 for communications and my old iphone 4 so i can open lockboxes. Apple, iphone, and ipad are registered trademarks of apple, inc.
The ibox btle offers the ability to customize showing hours, and an option may be set to require all showings be prescheduled with the listing agent. The ekey also lets you program your lockbox onsite, if you need a cbs code, or need to change the accessible times, whereas if you have a activekey, you have to do that online at the supra website. The ibox offers the ability to customize showing hours. So supra developed a new bluetooth fob that will work with just about any phone.
If you have a service other than supra, you may want to request a times access code from the listing agent. How reliable is the supra ekey which works with your. When prompted, press the button on the ekey fob until the green light flashes, then point the ekey fob at the ibox. You will get a success message and the changes will be. Activate device bluetooth, or if using a fob, activate fob and point the front of the fob toward the infrared port of your traccess device. Should you choose to upgrade to the ekey, you may keep your dkey for up to 45 days in order to access any of the gray aeii lockboxes that may still be in use until early september. There are newer key fob systems that do operate on. Rismedia, august 20, 2010supra announced that it has begun shipping its ekey solution for the iphone, enabling real estate agents to obtain house keys for listings with their iphones. Supra update limited warranty on ekey fobsadapters. Select the download button and then select install. A supra keyholder can invite you to access their bluetooth ibox ibox bt or ibox bt le using your smartphone or tablet. Wireless updates and alerts obtain listing keys keep track of all your key boxes right from your phone. Be sure to check out the new blackberry phones which can carry the supra ekey software now. Before an apple device iphone 4 and older and ekey fob can.
Infrared technology allows the display key, active key, and smartphones to access the listing keys stored in the ibox key container. For ibox bt le devices with older apple products or when opening an ibox bt bluetooth 2. Supra enables real estate agents to obtain listing keys. Supra ekey fob the supra ekey fob is a device used to translate the bluetooth signal from the apple device to an infrared signal that can be recognized by the ibox. Purchasing a key sccar provides two types of supra electronic keys. The supra ekey app is designed for real estate professionals who belong to an association or mls using the supra system.
Contact your association or mls to subscribe to ekey service or to upgrade from ekey basic to ekey professional. Another option may be set to require all showings be prescheduled with the listing agent. The ekey for the iphone will open the new bluetooth lockboxes and the current blue ibox lockboxes. The ekey app updates automatically when you open the app recommended.
All locations are open monday through friday from 8. Open an ibox bt or classic ibox with a supra fob and. Apple had changed the iphones design so that the new models did not have the 30 pin connector that the ekey required. To access the ibox bt using the supra ekey adapter, apple models with the lightningtm 8pin connector port i. The listing agent can also read the ibox to view recent access information. You will need your ekey serial number and pin to login if you dont remember your serial number or pin, call supra support at 8776996787. If you have a new phone and need your ekey activation code, do the following. They do require that you use a fob to open the lock box.
Added support for ios and a new payment management feature that allows. Compatible devices for ibox bt marin county realtors. Since the beginning of the ekey service, ecar has chosen to purchase these adapters and fobs from supra. Supra keyboxes are placed at real estate listings to hold listing keys, key cards, or gate. Professional software or ekey basic software collectively, the ekey, if chosen. When opening the classic ibox or ibox bt bluetooth 2. Once the software is installed, the ekey icon is shown in your. The supra system makes it easy for showing agents to access properties and for listing agents to track activity at client properties. Smartphones require the use of an ekey fob or ekey adapter to access the ibox. The message paired but not connected should show with the supra device. The ekey fob is a device used to translate the bluetooth. Please ask us about programming the open hours for the box or if you need to activate its call before showing cbs code.
Today i received the apple lighting to 30pin adapter and it works fine. Supra leases ibox units ibox or iboxes to keyholder for the term and grants keyholder a limited nonexclusive, nontransferable, revocable license to use the software incorporated in the ibox. As mentioned before iphone developers do not have access to the nfc chip so using it to open a door wouldnt be possible. On your iphone, launch the app store by selecting the app store icon. Supra ekey fob to open a key container with an iphone. Older apple models iphone 4, 3gs, and ipad 2 require a supra ekey fob to open the ibox bt le, ibox bt, or ibox keyboxes.
You simply plug the adapter into your phone, then the supra dongle into the adapter and use the ekey program as normal. Supra support numbers if your phone crashes over the weekend and you have to get a new one, please use the supra ekey resources available on you will want to locate the customer support tab, followed by the ekey. The supra ekey fob is a device used to translate the bluetooth signal from the apple device to an infrared signal that can be recognized by the ibox. If you experience an issue with the ekey app connecting to your fob, reset your ekey fob. Supra ekey app quick guide 5 assign a site id to a device 8. We cannot let third parties get a key for subscribers on their behalf. Open the app at home or office prior to visiting listings, the update. Supra ekey fob or adapter is not needed for ibox btle bluetooth 4.
Some older smartphones may require the use of an ekey fob or ekey adapter to access the ibox btle. From the dashboard, click on the supra button this will open up your supraweb portal. The ekey fob is easy to set up, much like a bluetooth headset, and uses the small, replaceable cr2016 batteries. Manage and program your keyboxes easily place and remove. Manually pair with ekey fob, ibox bt, or ibox bt le supra.
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